Ranking of retailers Ranking of retailers The operation of an e-commerce goes far beyond packing and dispatching products in the mail. I will not address departments such as purchasing and marketing in this text. I understand that the purchasing department, in an operation of up to 100 orders a day, can be managed by a single person, but depending on the type of product that the e-commerce works with, this purchasing department can accumulate France Email List such as defining the product mix, research market, stylists, designers and all types of production to create collections and new products. So, you need to analyze your reality. The marketing department is another key point. I understand that internalizing this department most of the time makes the failure of the operation certain. The best option, in an operation of this size, is to hire a specialized agency, with good designers and specialists in buying traffic.
This will prevent a lot of money from going down the drain. I prepared a flowchart with the sectors that require hiring a specific team. Depending on your organization, there may be even more points in this flow. GOODS RECEIPT PROCEDURE Goods receipt procedure The tasks above can be encompassed in a single sector and this can be operated by 2 to 3 people. Order dispatch procedure The above tasks can also be encompassed in a 1 sector ( SHIPPING SECTOR ), in this if the processes are well defined - as described above - it can be operated by 3 to 4 people. Apart from receiving and sending goods, the operation of an e-commerce still deals with a very delicate point: the relationship with the customer. Unlike a physical store, where the customer always enters through the front door, in an e-commerce operation the customer comes from many different places and channels.